مقالات وأخبار عن إدارة الجودة

Statistical process control (SPC) for production quality

How SPC warns you when a process goes out of control: common and special causes, chart types and how to calculate the limits, with examples.

7 modern quality management tools: post-Ishikawa

Brainstorming, GUT matrix, 5W2H, SIPOC, kanban, Trello and risk matrix: what each tool is for and how to use it, with examples.

7 Basic tools for quality control and improvement

PDCA, MASP and Ishikawa's 7 quality tools: Pareto, cause and effect, histogram, control chart, scatter diagram and more, with examples.

The costs of efficient Quality Management

Prevention, appraisal, internal and external failures: understand the four categories of quality costs and how to find the minimum total cost.

ISO 14000 and 22000 standards: the most current history of quality management

After ISO 9001 came standards for the environment and food safety. See how ISO 14001 and ISO 22000 were born and what they require.

Creation of ISO 9001: quality management after 1970

How the ISO 9000 series came about, who does what in Brazil (ABNT and Inmetro), ISO 9001 revisions up to 2026 and how to get certified.

The beginnings of Quality Management: where it all began

The history of quality management from the craftsman to 1970: Taylor, Shewhart, sampling, Deming, Juran, Feigenbaum and Ishikawa.

Quality Management: understanding the concept and pillars

What quality management is, what it is for, its benefits and the 7 ISO principles behind it, with examples and questions.